Winkle hall
Chamber Rating
-
Denise Chan
A beautiful and convenient location, but would not recommend overall due to poor communication and hosting from Fiona (the host). To summarise: Pros - A scenic and gorgeous setting - Excellent location situated close to mainland Scotland and a close drive to the rest of Skye - There are lots of good restaurants and gorgeous nature nearby Cons - There was room for improvement in the hosting. Specific examples include: a. We had to ask for a stained towel to be replaced. The towel had around 3 large 5cm in diameter stains which looked like blood stains b. We asked for a bottle opener, which was not available so we had to procure one ourselves c. We asked for an extra toilet roll, in addition to the 2 provided originally over 4 nights, but this was not provided until the morning of check out - The communication was poor, and the host (Fiona) behaved unprofessionally on some occasions. Specific examples include: a. Even though the host mentioned that she was always available to take calls and the response times on the listing were advertised as within 1 hour, I called her 3 times during my stay and she did not respond until several hours later or the next day when I saw her in person. 1 out of 3 requests was ignored all together b. The host was very reluctant to give restaurant recommendations c. The host and I interacted on a daily basis, and the impression I got from our interaction was very positive. I was dismayed and shocked to find out that Fiona described me as 'pushy' in public review which contained very little information, having NEVER raised any issues with me or my parter directly during our entire stay. I felt this was very unprofessional and was particularly upsetting to me because it had ruined my experience and made Fiona, who I thought I got to know and had a wonderful opinion of, seemed very insincere and disingenuous. Conclusion The rooms were small and amenities basic, but met our overall needs. The price was on the high end for what it was, but this seemed in line with the market during peak holiday season in August. I also find several online profiles with slightly different spelling for this accommodation (Winkle beach, Winklebeech, Winkle hall), which I suspect to be duplicates based on the same/ similar pictures, location and hosts with the name 'Fiona'. I would recommend any potential guests to research and review this establishment thoroughly and carefully before staying. I won't visit Winklebeech as I originally intended because of the poor communication and unprofessional behaviour which I experienced from the host. I would avoid.
Dec 14th, 2021 -
Scottish-Hidden-Gems
Jun 5th, 2020 -
Omkar Gupta
Nov 24th, 2019 -
Luis Garca Castro
Feb 26th, 2019 -
Aarti Nagpal
Sep 16th, 2018
Contact Info
Questions & Answers
Q Where is Winkle hall located?
A Winkle hall is located at Skye, East Kilbride, sct G74 2BX
Q How is Winkle hall rated?
A Winkle hall has a 4.3 Star Rating from 12 reviewers.
Ratings and Reviews
Winkle hall
Overall Rating
Overall Rating
( 12 Reviews )Denise Chan on Google
A beautiful and convenient location, but would not recommend overall due to poor communication and hosting from Fiona (the host). To summarise:
Pros
- A scenic and gorgeous setting
- Excellent location situated close to mainland Scotland and a close drive to the rest of Skye
- There are lots of good restaurants and gorgeous nature nearby
Cons
- There was room for improvement in the hosting. Specific examples include:
a. We had to ask for a stained towel to be replaced. The towel had around 3 large 5cm in diameter stains which looked like blood stains
b. We asked for a bottle opener, which was not available so we had to procure one ourselves
c. We asked for an extra toilet roll, in addition to the 2 provided originally over 4 nights, but this was not provided until the morning of check out
- The communication was poor, and the host (Fiona) behaved unprofessionally on some occasions. Specific examples include:
a. Even though the host mentioned that she was always available to take calls and the response times on the listing were advertised as within 1 hour, I called her 3 times during my stay and she did not respond until several hours later or the next day when I saw her in person. 1 out of 3 requests was ignored all together
b. The host was very reluctant to give restaurant recommendations
c. The host and I interacted on a daily basis, and the impression I got from our interaction was very positive. I was dismayed and shocked to find out that Fiona described me as 'pushy' in public review which contained very little information, having NEVER raised any issues with me or my parter directly during our entire stay. I felt this was very unprofessional and was particularly upsetting to me because it had ruined my experience and made Fiona, who I thought I got to know and had a wonderful opinion of, seemed very insincere and disingenuous.
Conclusion
The rooms were small and amenities basic, but met our overall needs. The price was on the high end for what it was, but this seemed in line with the market during peak holiday season in August.
I also find several online profiles with slightly different spelling for this accommodation (Winkle beach, Winklebeech, Winkle hall), which I suspect to be duplicates based on the same/ similar pictures, location and hosts with the name 'Fiona'. I would recommend any potential guests to research and review this establishment thoroughly and carefully before staying.
I won't visit Winklebeech as I originally intended because of the poor communication and unprofessional behaviour which I experienced from the host. I would avoid.
Scottish-Hidden-Gems on Google
Omkar Gupta on Google
Luis Garca Castro on Google
Aarti Nagpal on Google