Thomas Graham Plumbers Limited

Positive: Professionalism, Punctuality, Responsiveness Service: Heating system repair
Apr 30th, 2023

Called them in to check my shower it was very noisy and quite cool even on the hottest setting. The Engineer who came was very nice, but didn't even open the shower, said I really needed a combi boiler went away and thought about it then came back with another idea (trying to save me the upheaval) which I appreciated, but I never heard from him again. I fixed my own shower which now has a great flow and super hot. Simply an air lock. This morning received a bill of 72 for doing absolutely nothing. Sadly, could not recommend this company. They even sent an invoice addressed to my late husband.
Mar 19th, 2023

Excellent service, would not use anyone else. Highly recommend this company if you need any work done. Recently fitted Hive to my son's central heating system. Brilliant TEAM Thanks from us both.... Martin & Mark Service: Install thermostat
Jan 31st, 2023

I have used Thomas Graham Plumbers a few times lately and have found their service to be professional, responsive and completely transparent about their charges. Would happily recommend.
Jan 31st, 2023

Avoid ! We used their service for a couple jobs. On the first one they didn't show up twice on a booked appointment, without warning of course, and on the second they were 7 hours late. Worst, the invoice we got on that second (and last) job was higher than the quote agreed by writing. Thomas pointing at a breakdown of said quote with made up numbers that didn't match his own and already accepted quote (or match reality for that matter) while being frankly insulting right from the beginning. They even tried to gain access to our property without telling us after I dispute this fantasy invoice ! This company is hiring good engineers but they are let down by a terrible management team. Read the others bad reviews, they ring true. Now wait for a reply in all CAPS from this owner. Services: Heating system maintenance, Heating system repair
Mar 17th, 2023