Dentistry @ No 3

May 3rd, 2023

Excellent, highly recommend the practice!
Apr 20th, 2023

Apr 18th, 2023

Cannot recommend as their pain free treatment was ineffective for me due to sensitivity. More importantly their attitude towards me after refunding a session completely changed. Ive been left still needing treatment despite being advised I was referred elsewhere too. Also attempted to book another hygienist appointment last week on the understanding it wouldnt be pain free for me so I accepted this, and havent even had a call back either as promised. This is a shame as the hygienist was very considerate during the previous appointment. Ultimately why offer customers money back if its not pain free then throw your toys out the pram when it doesnt work as you then have to give a refund only to then treat customers so badly. Your offer was your decision, but everyone should be treated equally and not left in the dark needing further dental care. Your attitude completely changed when you had to refund and I didnt even ask at first I was told this due to how much pain I was in. Let me remind you of this; your team pins its success on delivering five customer service promises: 1. We promise to be stress-free, calm and gentle. 2. We promise you pain-free dentistry 3. We promise not to keep you waiting 4. We promise to listen to you 5. We promise never to judge you. You failed on all 5 on this occasion.
Apr 9th, 2023

Off to a fantastic start today with the 5 step smile consultation. I am looking forward to having my smile restored [email protected] has very friendly staff and a relaxing atmosphere.
Apr 5th, 2023