Victoria Carpets (Dundee) Ltd

The hall stair carpet we had laid around 10 months ago, has a problem in there are signs of fraying and wear and tear and also at foot of stairs and landing. When raised with the shop they agreed to send somebody out, who is in fact the Managing director. All I can say, is I should have been there to deal with him as he dealt with my wife. Far from being the friendly face of pre sale, he turned into an intimidating and confrontational person from the outset. He virtually accused her of damaging the carpet with high heels - which would leave a hole not a long wear nark no such footwear exists in the household. No satisfaction, just wished I'd been there and would not have tolerated such bullying behaviour. Will never recommend this establishment, but would recommend that the owner does refresher training in customer service and complaints handling
Apr 26th, 2023

We had great help in the showroom when selecting the carpets and laminate flooring for our home. We are absolutely delighted with the results and the fitters were excellent. Highly recommend Victoria Carpets on quality of products, price and professionalism.
Mar 20th, 2023

Amazing service, amazing prices. Would definitely recommend.
Dec 13th, 2022

The men who fitted my mother's stair carpet and bedroom carpet were BRILLIANT, great at their job and very friendly, a company DUNDEE can be assured of fair prices and a great service, well done from top to the bottom of this great wee company.
Nov 30th, 2022

Brilliant company. Helped me find a perfect thick and soft carpet for my bedroom, very nice friendly people! Will be back in the future, thanks again!
Oct 23rd, 2022