Lickley Proctor Lettings

Not a great experience with this company. Don't get me wrong, the flat I rented for 3 months was very nice, comfortable & homely... actually reasonably priced also. My problems started after I moved out and when the letting agent wanted to retain a chunk of deposit for cleaning an oven & mould on the bathroom ceiling... i was only in the flat for approx 14 weeks and I left it much cleaner than when I moved in. They eventually returned deposit after Safety Deposit Scotland adjudicated... completely unnecessary and ruined their customer experience
Feb 8th, 2021

The only reason they get one star is because there is not a -5 star. Worst company I have had the displeasure of dealing with. Currently on the process of taking them to the small claims court. Do not rent from them under any circumstances!
Jul 12th, 2020

Found agents fairly professional up to the point of getting deposit back. Had an issue where the agents sent 2 cleaners in to clean what they had said was glitter glued to a carpet on the advice from there experienced staff (loose term) I was billed out of deposit for this I advised it was a glittered fabric carpet which they hadn't heard of. Long story short try and avoid at all cost. only had news this morning that of the 372 lickley tried to claim of my deposit they will receive less than half of that amount on the findings of an independent body. Last but not least add the amount of cost on invoices as I hadn't noticed but was informed by independent body that the amount on the invoices was less than the amount they were actually claiming. Only thing worse than someone trying to take your hard earned............ is someone that cant count trying to take it.
Apr 30th, 2020

Best most professional letting agents in Dundee by a mile
Jan 4th, 2020

Excellent company I have been with them for 20 years and never had a problem the staff are so helpful
Jun 5th, 2019