WHSmith

Mar 2nd, 2023

Just wanna give a huge thanks to a certain young man named ethan that works here not sure of last name but he was such a caring young man asking me daily how i was etc and asking for my mum who was sick and also said if anything needrd help wih let him know very well brought up young man. Thanks.
Sep 2nd, 2021

Feb 13th, 2021

I am absolutely appalled to find out that the one convenience shop in a hospital does not have a procedure in place - especially during COVID lockdown - where I can buy things over the phone to have sent up to a ward for a patient - I live 50 miles away and they said that they couldn't take payments over the phone for me to have stuff sent up to the ward!! I have to make a round trip of 100 miles to pay in person - I can assure them if I have to do that, I would certainly not be buying from them. The hospital should look in to having a company in that shop that should be more sympathetic to their patients needs!!
Sep 20th, 2020

Young staff in retail outlets are frequently disappointing/apathetic, but the staff here (Thursday evening visit) are absolutely fantastic... Incredibly helpful, scrupulously polite and absolutely top notch customer service. Raise/bonus due Mr WHSmith. Hand in pocket, yes?
Mar 28th, 2020