Pentland Jaguar Dundee

I've just purchased a new vehicle from Pentland JLR Dundee. Fantastic service by Gavin and the team there and I'd highly recommend them to any interested person/s!
Jul 29th, 2022

Assisted by Gavin Reid to get into an approved Jaguar XE. Couldn't have been any more helpful. Excellent service start to finish. Highly recommended!!
Nov 17th, 2022

Oct 22nd, 2022

AVOID Bought a vehicle from here, This was delivered with marks and scratches which had not been disclosed, Broken exterior trim, Both front inner wheel arch covers held on with cable ties, paint work had runs and fish eyes in. Also instrument clocks and plastic surround had been removed and not installed back correctly. X1 tyre with cuts which was supposed to be replaced and was not. Brakes discs are warped. But the car had 165 point inspection check apparently? Car was collected and 7 days later still no refund, No apology for selling an unsafe and defective vehicle. So I have no vehicle and no funds to buy another until they decide to refund. But the car was re advertised with out delay. Even though they have not refunded me.
Sep 9th, 2022

Not one to leave reviews but the service I received recently when purchasing my Jaguar XE was extremely poor. Travelled nearly 5 hours to the dealership to collect the vehicle, upon arrival the vehicle looked like it hadnt been cleaned which is only a slight issue but not what you expect from a Jaguar dealer. When the car was driven round for me to collect the salesman failed to tell me that there was 2 warning lights on the dash, i only realised this when I had set off home as I was in a rush due to length of my commute back. When I questioned this the following day they palmed me off and said they wouldnt have been there on collection due to the extensive multi point check, although this check couldnt have been that thorough as there was also no dust caps applied to any of the wheels. I had to book the car in to a local Jaguar service centre to resolve this issue which is not something you expect so soon after purchasing a car with a Jaguar dealer. A new night pack was apparently fitted to the car but upon inspection this was damaged. Speaking to the salesman in the following few days he was aware of this but decided not to inform me. This was resolved by sending me a cheque to replace the parts. There was several issues during the whole process of purchasing this vehicle which consequently they did resolve, but all this takes away from the car buying experience especially from such a prestigious brand.
Aug 3rd, 2022