The Landmark Hotel and Leisure Club

May 1st, 2023

Apr 25th, 2023

Apr 20th, 2023

Apr 20th, 2023

(Translated by Google) Terrible experience, ZERO recommended. From the moment you arrive you can see what the place really is. The photo of the castle is an appearance, next to it there is an old and neglected building where the rooms really are. I fall short with how rude the receptionist was: we entered, we greeted her, she gave us all the instructions so quickly that neither of us understood anything. He did not turn to see our faces, he got angry at having to repeat the instructions again. Finally, he gives us the room. We got to our room and the place was quite dirty and neglected. The door didn't close and the insurance didn't work either. They moved us to another room: just as dirty, unkempt, hot spots, white light spots, all nowhere. We found spiders in the room, but that wasn't the worst. Worst of all was the spa. It's really been a long time since I entered a place this dirty and disgusting. With all the explanation of the hotel and rooms, imagine how the pool, steam and sauna was. I would not recommend this hotel at all, completely disappointed and surprised that it has a 4.1 rating Normally I never leave negative comments but I think it's also a way to look at your business and pay proper attention to the services you offer. It could be a spectacular place with time and deserved dedication!! (Original) Psima experiencia, CERO recomendable. Desde que llegas se ve lo que realmente es el lugar. La foto del castillo es una apariencia, a lado de eso hay un edificio viejo y descuidado en donde realmente son los cuartos. Me quedo corta con lo grosera que fue la recepcionista: entramos, la saludamos, nos dio todas las indicaciones ran rpido que ninguno de los dos entendi nada. No nos volte a ver la cara, se enoj al tener que volver a repetir las indicaciones. En fin, nos da la habitacin. Llegamos a nuestro cuarto y el lugar bastante sucio y descuidado. La puerta no cerr y tampoco serva el seguro. Nos cambiaron de habitacin: igual de sucia, descuidada, focos clidos, focos de luz blanca, todo por ningn lado. Encontramos araas en el cuarto, pero lo peor no fue eso. Lo peor de todo fue el spa. De verdad hace mucho tiempo no entraba a un lugar as de sucio y desagradable. Con toda la explicacin de hotel y cuartos, imagnense cmo estaba la alberca, vapor y sauna. No lo recomendara por nada este hotel, completamente decepcionada y sorprendida de que tenga una calificacin de 4.1 Normalmente nunca dejo comentarios negativos pero creo que tambin es una manera de voltear a ver tu negocio y ponerle la atencin adecuada a los servicios que ofreces. Podra ser un lugar espectacular con el tiempo y dedicacin merecida!!
Apr 21st, 2023