Phoenix Palace

Great Chinese. Ive been going for years and never had an issue with the food or service.
Apr 24th, 2023

Placed order on the app for the driver to decide he isnt delivering to my house which is 5 minutes from the shop. I received 3 phone calls one to confirm my address a second to say they might cancel my order but after I explained the man stated I was only 5 minutes from the shop the would go and speak to the driver and a third phone call to ask me to pick up the order. In between the 2nd and 3rd phone call I received I had phoned the shop to confirm the order and the boy who works in the front desk again blamed the delivery driver however slipped up and said he declined the order as he knew the driver would not deliver. I used this take away almost every week with a 20-30 pound order every time most definitely will not be back after the rudeness of the boy on the desk and the fact that the delivery driver clear runs the shop. Disgusting and disappointing customer service. Only gave 1star as have to give a star to post review. Avoid this place
Feb 27th, 2023

Jan 13th, 2023

A horrific, greasy, disgusting mess. No rice with the 7 pound beef curry, had to throw the "munchie box" in the bin. Rude driver too. Should have known better than to try them.
Jan 3rd, 2023

Food : 5/5 | Service : 5/5 More
Dec 20th, 2022