Hot Tub Doctor
Hours
Chamber Rating
-
Euan Wilson
Critical: Responsiveness
Apr 2nd, 2022 -
Julie Lilburn
Mar 21st, 2022 -
GardenScene1
Due to the Covid19 we are all allowed to be busy but not replying for weeks is not professional. My wife contacted the Hot tub doctor as he was initially recommended and she organised a time and a date through email eventually, as this company was slow to respond. This was not kept and she waited in all day, eventually a phone call to say he couldnt come due to private circumstances and would set another day once he was able. This was the similar experience until a phone call at 4.30pm saying he will be with us at 5pm and the service will take two hours. We declined this unrealistic offer and asked to reschedule and have not had contact since. The first time was his decision to cancel, the second was ours. We have tried texting and emailing but to no avail. I have been concerned that this is happening lots and posting here to make people aware of the timescale this company deals in. Please note slow to respond to text and email.
Dec 2nd, 2021 -
Tim Kelly
Positive: Professionalism
Jun 28th, 2020 -
Damian Bamber
Hi all I would highly recommend the hot tub doctors they didn't have my parts in stock but went out there way to find a company that did have them in for me took the time to ring me with all the details so thank you my Children will have there hot yub back up a running can't thank you enough.
Feb 9th, 2020
Contact Info
- (776) 691-5144
Questions & Answers
Q What is the phone number for Hot Tub Doctor?
A The phone number for Hot Tub Doctor is: (776) 691-5144.
Q Where is Hot Tub Doctor located?
A Hot Tub Doctor is located at 16 Kellie Pl, Dunbar, sct EH42 1GF
Q What is the internet address for Hot Tub Doctor?
A The website (URL) for Hot Tub Doctor is: http://www.thehottubdoctor.co.uk/
Q What days are Hot Tub Doctor open?
A Hot Tub Doctor is open:
Thursday: 8:00 AM - 8:00 AM
Friday: 8:00 AM - 8:00 AM
Saturday: 8:00 AM - 8:00 AM
Sunday: 8:00 AM - 8:00 AM
Monday: 8:00 AM - 8:00 PM
Tuesday: 8:00 AM - 8:00 PM
Wednesday: 8:00 AM - 8:00 AM
Q How is Hot Tub Doctor rated?
A Hot Tub Doctor has a 3.3 Star Rating from 13 reviewers.
Hours
Ratings and Reviews
Hot Tub Doctor
Overall Rating
Overall Rating
( 13 Reviews )Euan Wilson on Google
Critical: Responsiveness
Julie Lilburn on Google
GardenScene1 on Google
Due to the Covid19 we are all allowed to be busy but not replying for weeks is not professional.
My wife contacted the Hot tub doctor as he was initially recommended and she organised a time and a date through email eventually, as this company was slow to respond.
This was not kept and she waited in all day, eventually a phone call to say he couldnt come due to private circumstances and would set another day once he was able.
This was the similar experience until a phone call at 4.30pm saying he will be with us at 5pm and the service will take two hours. We declined this unrealistic offer and asked to reschedule and have not had contact since. The first time was his decision to cancel, the second was ours.
We have tried texting and emailing but to no avail.
I have been concerned that this is happening lots and posting here to make people aware of the timescale this company deals in.
Please note slow to respond to text and email.
Tim Kelly on Google
Positive: Professionalism
Damian Bamber on Google
Hi all
I would highly recommend the hot tub doctors they didn't have my parts in stock but went out there way to find a company that did have them in for me took the time to ring me with all the details so thank you my Children will have there hot yub back up a running can't thank you enough.