Thomson Roddick Scottish Auctions

Thomson Roddick Scottish Auctions
  • The Auction Centre, Irongray Rd
    Dumfries, sct DG2 0JE
  •   (138) 772-1635

Hours

Saturday:
Closed
Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 9:00 AM
Thursday:
9:00 AM - 9:00 AM
Friday:
9:00 AM - 9:00 AM

Chamber Rating

3.8 - (21 reviews)
11
4
0
2
4
Read Our 21 Reviews

Chamber Rating

3.8 - (21 reviews)
11
4
0
2
4
  • Anthony Honan

    Very Ignorant Not one bit helpful Tough to deal with Extremely Rude Terrible Customer Service Will never buy off these again, Have bought of Hundreds of auctioneers around the world and by far the most ignorant I have ever dealt with, Will never give my business again !!!!!
    Sep 6th, 2021

  • Au XR

    Absolutely disgusting and prejudicial treatment towards customers wishing to participate in their auctions. After much chasing back and forth over the phones, Sybelle wouldn't approve my registration, despite approving all of my previous registrations with this auction and me making immediate payments after the sale for the past year - all because she didn't want to press a button. This was totally uncalled for. I have absolutely NO issue with all other auctioneers manually approving me, as I have over a 1,000,000 combined purchase total across multiple platforms. I explained to her in several emails that I had participated in thousands of auctions, with over 1000+ won transactions alone on Easylive, and despite her former email saying she would continue to approve me manually as I'd explained the situation previously and had been approved by the auctioneer. She refused to transfer me to the auctioneer, who ultimately is the person to make the decision (like they had always before) to approve a bidder. She then very rudely hung up the phone - not great with people skills. I invite the auctioneer to contact me directly to resolve this.
    Feb 6th, 2023

  • Jack Jones

    Went here with my dad, it was my first auction and will definitely be back
    Nov 14th, 2022

  • Georgie Benson


    Apr 21st, 2022

  • Klara Chadwick

    Always loved attending auctions here and in their previous premises in Annan but since covid their online service has been appalling. Very poor descriptions of items, no measurements or details of condition. If you want to know more you either have to trail in to the saleroom the day before or contact them through the website and pay for the privilege of asking a question. Very disappointing. Many friends saying the same. Think they've forgotten they are nobody without their customers. Or maybe they're only interested in dealers. Have lost faith in buying. Hopefully once proper auctions start again this will be resolved.
    Sep 10th, 2021

Read Our 21 Reviews

About
Thomson Roddick Scottish Auctions

Thomson Roddick Scottish Auctions is located at The Auction Centre, Irongray Rd in Dumfries, Scotland DG2 0JE. Thomson Roddick Scottish Auctions can be contacted via phone at (138) 772-1635 for pricing, hours and directions.

Contact Info

  •   (138) 772-1635

Questions & Answers

Q What is the phone number for Thomson Roddick Scottish Auctions?

A The phone number for Thomson Roddick Scottish Auctions is: (138) 772-1635.


Q Where is Thomson Roddick Scottish Auctions located?

A Thomson Roddick Scottish Auctions is located at The Auction Centre, Irongray Rd, Dumfries, sct DG2 0JE


Q What days are Thomson Roddick Scottish Auctions open?

A Thomson Roddick Scottish Auctions is open:
Saturday: Closed
Sunday: Closed
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 9:00 AM
Thursday: 9:00 AM - 9:00 AM
Friday: 9:00 AM - 9:00 AM


Q How is Thomson Roddick Scottish Auctions rated?

A Thomson Roddick Scottish Auctions has a 3.8 Star Rating from 21 reviewers.

Hours

Saturday:
Closed
Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 9:00 AM
Thursday:
9:00 AM - 9:00 AM
Friday:
9:00 AM - 9:00 AM

Ratings and Reviews
Thomson Roddick Scottish Auctions

Overall Rating

Overall Rating
( 21 Reviews )
11
4
0
2
4
Write a Review

Au XR on Google

image Absolutely disgusting and prejudicial treatment towards customers wishing to participate in their auctions. After much chasing back and forth over the phones, Sybelle wouldn't approve my registration, despite approving all of my previous registrations with this auction and me making immediate payments after the sale for the past year - all because she didn't want to press a button. This was totally uncalled for.
I have absolutely NO issue with all other auctioneers manually approving me, as I have over a 1,000,000 combined purchase total across multiple platforms. I explained to her in several emails that I had participated in thousands of auctions, with over 1000+ won transactions alone on Easylive, and despite her former email saying she would continue to approve me manually as I'd explained the situation previously and had been approved by the auctioneer. She refused to transfer me to the auctioneer, who ultimately is the person to make the decision (like they had always before) to approve a bidder. She then very rudely hung up the phone - not great with people skills. I invite the auctioneer to contact me directly to resolve this.


Jack Jones on Google

image Went here with my dad, it was my first auction and will definitely be back


Georgie Benson on Google

image


Klara Chadwick on Google

image Always loved attending auctions here and in their previous premises in Annan but since covid their online service has been appalling. Very poor descriptions of items, no measurements or details of condition. If you want to know more you either have to trail in to the saleroom the day before or contact them through the website and pay for the privilege of asking a question. Very disappointing. Many friends saying the same. Think they've forgotten they are nobody without their customers. Or maybe they're only interested in dealers. Have lost faith in buying. Hopefully once proper auctions start again this will be resolved.


Anthony Honan on Google

image Very Ignorant
Not one bit helpful
Tough to deal with
Extremely Rude
Terrible Customer Service
Will never buy off these again, Have bought of Hundreds of auctioneers around the world and by far the most ignorant I have ever dealt with, Will never give my business again !!!!!


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Overall Rating

Overall Rating
( 21 Reviews )
11
4
0
2
4

Write a Review

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