Forestcraft

After sales is shocking I bought a 13x10 summer house found it to have three leaks in it, phoned to get it sorted 3 weeks ago and was told they were busy and someone will get back to me still waiting. They won't be getting my garage order or recommendations from me.
Apr 13th, 2022

Ordered summerhouse on seeing a friend's , delivered in August 21 . On delivery and assemble all looked ok . Treated as per instruction, Now we have black mould on most of walls . Phoned forestcraft told someone would come out to look at it.After several weeks and phone calls some one came to look at it said stuff we had used to paint/ stain it was ok could not help regarding mould. Decided to replace and silicon corner trims in process broke two of them said he would come back that week with new ones three weeks later still waiting.Looks like will have to try and fix myself or be left with poor quality job. Would never recommend to anyone after sales service very poor.
Apr 3rd, 2022

Mar 16th, 2022

Buyer beware! If your purchase presents no issues then you will likely dodge a bullet! If you do encounter a problem then be prepared for zero assistance or customer service! E-mails and phone calls ignored. Promises of contact to advise about when repairs to be carried out not kept. Still waiting after a month to hear when repairs might be carried out. Totally disgusted and fed up with this lot!!!
Sep 1st, 2021

I ordered a small cabin and toolstore at the start of 2021 which was delivered in August. Mixed dealings with the sales staff . Some were very helpful others not as much. I felt that the price was good and when the goods were delivered was happy enough with the quality. However the erection of both left a lot to be desired. The holes that the bolts went into were just gouged out and splintered. The canapy on the summer house was very uneven. When I spoke to the older fitter he was disinterested and moaned about other customers. When I got them painted the painter spent a good half day sanding down the rough edges. I would have complained direct to company but due to the issues with Covid felt there was no point at that time however now that things have settled down thought that I should review. This could be a good product with a bit of care but the poor finish and attitude of the fitter would make me not recommend this company.
Jun 10th, 2021