Absolute Floorcare

Our initial contact with Jamie in October was dealt with quickly and we received a verbal estimate and date of completion for the planned work. Unfortunately, despite several subsequent emails and phone calls from us to try to confirm the cost and date of work, we received nothing in return. Finally, after yet another call 2 days prior to the proposed date in January, we did receive confirmation that the work was going ahead. Although arriving later than stated, Rich (the floor sander) was excellent. He worked very hard to make up lost time and the finished floor exceeded our expectations. Had it not been for the lack of communication and resulting stress, we would have been happy to give this company a higher star rating as the quality of the work is first class. Services: Wood floor restoration, Wood floor sanding
Jan 31st, 2023

All anyone can ask of a business is to honour their commitment to a customer. Unfortunately, unless you have a very large project, or are a commercial enterprise, dont touch them; theyre not interested in small scale domestic work (despite telling you so). They committed to carrying out some work, which involved me sourcing some rare oak at great cost, to get my house ready for an Open Championship booking. The never arrived. As others have experienced, dozens of calls over weeks to get ahold of Jamie, remained unanswered. Eventually, I was told bigger jobs took priority (despite my booking)- the utter arrogance. Ultimately, they lost me 1Ks in a lost booking and wood. I provided feedback months later to a pleasant bloke on the phone, and heard nothing back. Service: Flooring repair
Jan 24th, 2023

Positive: Professionalism, Quality Service: Concrete floor polishing
Dec 25th, 2022

Positive: Professionalism, Quality, Value Services: Area rug cleaning, Concrete floor polishing
Dec 6th, 2022

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value Services: Wood floor refinishing, Wood floor sanding
Nov 18th, 2022