Rowlands Pharmacy Culloden

No-one ever answers the phone number that is printed on their prescription packaging. 3 days and 20 attempts and still no reply.
May 3rd, 2023

Unfortunately, this chemist has really gone downhill. Not sure if change of staff, management. When you go in, no one acknowledges you whatsoever. Stood in a queue for 15 mins with not one staff member acknowledgeing anyone. The staff appear to avoid eye contact.Two people left whilst I was waiting, one elderly struggling with two sticks. There are zero tolerance signs by desk which makes me wonder if there have been any recent incidents. A simple 'Hello, we are a bit busy at the moment and will get to you as soon as we can.' goes a long way to alleviate any tension. They should also offer more chairs for people to sit on in other parts of shop if expected to queue. There is a new, young girl who I have to say was very friendly when I got served. I am writing this review as this has now happened a few times.
Mar 9th, 2023

Friendly knowledgeable staff which is the important bit, but the shop is grubby and they could do with looking with fresh eyes at old tattered posters and tape residue etc
Feb 25th, 2023

Worst pharmacy I have ever been in, I have been collecting my dads prescriptions for the last couple of months and thats only if Im lucky, never seem to have it all, prescriptions not ready, cant find prescription and I must have collected it as its not here!!! I honestly can say that I really really dread going in there if you are feeling ok going in you can guarantee you will be feeling Unwell by the time you get out, it is a very stressful procedure to pickup your medicines. So much staff behind the counter who never acknowledge you, kept me waiting 35mins before I was served and that was with just one person in front of me who told me he had been waiting for over half an hour, I had to wait another 10min before they found my prescription and the phone constantly ringing but no one answers it. Its a complete joke
Feb 14th, 2023

Staff very rude and unhelpful, didnt speak to me or even look in my direction when I entered, waited 15 minutes without speaking to anyone and then left empty handed!
Feb 4th, 2023