Quiz Clothing

Excellent service no problem changing item
Mar 19th, 2023

Nice saff and lovely clothes
Jan 1st, 2023

Staff were really helpful
Oct 15th, 2022

Love the shop clothing spot on staff very helpful.
Sep 16th, 2022

Always have a great experience in this shop, and most of the staff are lovely and so helpful! But today I had a lady called aleisha who tried to refuse my certified UNiDAYS on the app because I haven't uploaded a photo onto my account. I would understand if it was policy and she said my photo was the issue at the beginning. but I have already been accepted with my student discount before. I'm Very disheartened the way I was spoken to for asking why it couldn't be accepted. when I replied I would check this policy when I came home she answered very cheeky With the manager close by. It's a shame, I'm in this shop frequently and I wish the customer service was better because she lacked empathy for the situation I was in. I wouldn't have time to grab a passport or bank card or id as I had to rush from college to get their before closing time as this was the second time we visited (I was not made aware a picture was an issue) I could've put a photo on at the beginning but she then refused to give me this without secondary proof of myself. Disappointed and hope it was maybe because she was having a bad day. I don't believe I deserved to be treated in that manner. As someone who works in retail driven shops I would never treat someone the way I was.
Dec 2nd, 2022