Bank of Scotland

Ive always had pleasant experiences in this bank Friendly staff and always very helpful when you need it. Ive never really had any huge waiting times. Things seem to run quite smoothly and efficiently . Very happy this is my branch .
Dec 9th, 2022

Terrible customer service , lady who stands next to the the computer near the business counter is on her phone not working, look busy do nothing Walked by the lady who is standing at the front looking pretty but not doing anything apart from smiling I feel like you have staff in the wrong places , there's queues at the business counter and personal and you should place staff in them areas where most needed I was standing in the queue and the lady Infront was complaining she's been waiting for more than 20mins Management should seriously look into this branch as customers are fed up with this all the time
Sep 22nd, 2022

Try to avoid going here, dreadful service
Aug 1st, 2022

Nice friendly staff
Jul 18th, 2022

Was seen to by an amazingly helpful lady called Gail, gave me all the help I needed, even when there was a large queue forming behind me she didn't rush me, saw to everything I forgot to fulfil for my business banking and had a smile all the way- a real credit to your company- give her a raise!!!!
Jun 24th, 2022