Edinburgh Airport Taxis

Called and asked for a quote for a drop off at Edinburgh airport and was told 40, including parking exit fee however, when I called back a few days later to book it, he reneged on his original quote stating he wouldnt have given me a quote like this, and would not stand by it. I took him at his word and trusted the quote he gave me would be honoured, I was wrong and would not use him or even get a quote from him in future. The fact that he was quick to say he could do it for 50, made me feel like his original quote was simply to hook me in. Not to go back and forth but youre basically calling me a liar and I can assure you, that you SPECIFICALLY quoted me 40, I then asked if it included the 4 and you confirmed it did. The fact that youre willing to start an argument when Im giving you feedback is an indication that youve made a mistake. Id have thought more of you if you had just apologised for your mistake, and honoured the quote and everyone would be happy, but no, youre more than happy to be defensive and try to make me look like Im the liar which Im not. I certainly wouldnt be making a big deal for 4, theres a principal in play here, perhaps you should consider that. Thanks
May 26th, 2022

Late night pick-up from the airport - excellent and clear communication, reliable and on time, fair price, and a courteous driver (Alan). Thank you. Can recommend this company and will definitely use them again.
Apr 15th, 2023

Dales taxi service is brilliant. His drivers are polite and friendly. Picked us up on time .Then was waiting at airport for our return trip home.I can't recommend this company enough. Thank you dale and team
Mar 20th, 2023

Dales service is second to none, professional and courteous. Used him to ferry myself and some colleagues around Edinburgh after a party night and he was amazing, made sure everyone got home and was happy to go the extra mile for us. A true gent and cannot recommend his service highly enough
Dec 9th, 2022

Prompt and professional!
Apr 24th, 2022