LloydsPharmacy

Feb 14th, 2023

Jan 24th, 2023

If you are due to collect a prescription, make sure you have 3 or 4 hours to kill waiting in a queue. I think the staff are aiming to break some sort of world record for slowest customer service. Its only a shame I can't give them zero stars.
Oct 26th, 2022

Lovely staff always happy to help, even with the hard times of covid they always tried to make time for you.
Jun 14th, 2022

Where to even start with this store... There seems to be a long running theme of a lack of good customer service and a shrug of the shoulders attitude' from at least 2 of the staff, one who I believe is a manager. The reason I put this review is because I booked a flu jab on the online portal back on 12th November 22. This was for an appointment on the 1st of December 22. I had booked the appointment because of a poster in store which was a reminder to book a flu jab. Cut to the 1st of December 22, I arrived in store and was told no flu jab appointments were being fulfilled because they couldn't get a pharmacist to administer the jab. As a result of this, I was actually told by one of the women (I believe she is a manager) to raise a complaint. In addition to this, I asked her why a flu jab poster is up when the store can't even fulfil the jab to which I was told 'oh the district manager deals with that.' Anyway, I raised a complaint with lloyds pharmacy about 3 weeks ago and despite being told a district manager would be in touch, I haven't received a call. All in all, I wouldn't recommend using this store (use the one the next door) as it just feels like a few of the staff don't care. There are wider issues in the company I feel and this is probably hindering the store too but that doesn't excuse the lack of care and competence shown.
Dec 24th, 2022