Tams Brig Surgery

Apr 18th, 2023

Nothing but first class, compared to the surgery 9 alloway pl, which explained absolutely nothing
Apr 13th, 2023

28 minutes to answer the phone, having to chase prescriptions, having doctors write prescriptions for items no longer available at pharmacy. Getting an appointment with the same Dr twice is impossible. No continuity of care.
Mar 22nd, 2023

I would like to thank all the staff at The surgery over the last few weeks they have been very helpful and go further and beyond this is one of the best surgerys I have been with I would like to say a big thanks To everyone yesterday for your help and can't thank you enough thank you all and to Karen for taken time to come and see me and the practice manger she was lovely and Doctor Kuma for he has done thanks again fiona
Feb 12th, 2023

I needed medication asap because I was suffering from severe panic attacks and had run out. 111 advised me that they have a duty of care and a obligation to give me a prescription until I was registered. I explained this to the receptionist who was rude and said it takes five days to register. I then tried to explain to her that they have a duty to help. She said I should find somewhere else to go. I was really upset and tears this caused me to have a panic attack on the way home as I struggle to get out as it is. I have read the policy and it doesn't state anywhere that they take five days to register and they have an obligation to help me. I then ended up in hospital the next day with a serious panic attack because they wouldn't help me. So now I'm taking this further it's neglect, I've rang this morning and explained and now they want to help. Always read the policy
Feb 18th, 2023