Auchtermuchty Health Centre

This is an excellent GP practice - from the reception staff, auxiliary staff, to the doctors - all are exceptionally caring and helpful. They have provided a consistently high standard of care throughout some very difficult circumstances. My wife and I are very grateful for the support we have both received over recent years.
Apr 29th, 2023

Admin staff are incompetent and liars. After 7 months of excuses I still dont have my medical report I requested. Along the way, I got denials, contradictions and rude responses. Admin staff fabricated issues and not cooperated with my insurer. I even got told how dare I be ungrateful for a service they get money for, quote : you do realise this is a paid service how is that a response beats me. My insurer is paying them money! Getting a GP or nurse appointment is a lottery. Outdated phone-in system where you have to keep dialling and hope for the best, no queue system! They surgery still pulling covid measure excuses where other GP surgeries manage to do some face to face appointments.
Nov 2nd, 2022

Aug 14th, 2022

The doctors and nurses are generally kind and professional in this surgery. Unfortunately you have to get past the ring in the morning and hope you get an answer process. The next hurdle is actually getting an appointment. My biggest problem is the dogs. I am allergic to them. I have complained to the reception staff and was basically rudely told to consider going somewhere else . I think they've forgotten that they are supposed to be offering a public service which is supposed to promote the health of their patients. I feel that they increase my feelings of stress which is not helpful.
Feb 23rd, 2022

Never enjoy having my bloods taken I always have anxiety prior to this experience on entering the surgery I was greeted by friendly staff and lovely dogs which immediately decreased my anxiety levels, I personally think for me this is therapeutic ,the dogs were contained in the reception office, a lovely country practice and thanks to David the phlabotomist for making my experience a positive one too.
Aug 1st, 2021