DPD UK

Worst delivery company EVER..had 3 emails telling me delivery would be made at a certain time.. Waited in to ensure delivery was made.. Zero attempt of delivery was attempted..thats 3 times..absolute tossers.. Will be parking outside their gates,accidently breaking down in my van tomorrow. Hate this company with a passion. Worst ever..
Mar 18th, 2023

DPD is not honest and its drivers are not professional. They texted me the time interval for delivery. I was at home waiting for parcel but nobody appeared. Finally my parcel was sent back. It took 3 monts to obtain my order going through stress. Awful!
Mar 1st, 2023

Everytime. Somebody send me something via DPD, I get a notification the Driver missed me. I live in a Gated Area with 24 hour Security at the Gate. It is imposible to miss the Security Guard. Pretty sure the Driver didnt even stop. And that not just once. Cant live track the Parcel probably for a reason as with that the Customer could proof that the Driver didnt even try. If I can choose the delivery company, I will never go for DPD anymore.
Feb 24th, 2023

Driver Steven didnt let us know that he arrived! Me and my partner were at home all the day waiting for a big package. We even changed our plans for that. First we got the message that he is going to be late. After that another text, that Ive missed the delivery, which is not true! The driver didnt let us know that he is downstairs. He just sent the picture of our door and left. I need this parcel today on the chats you talk to an automat, theres no option to reach a human through the phone call or so. Terrible service!!!
Feb 20th, 2023

Dreadful. I cannot arrange to collect because the website simply wont let me. It has been sitting in the depot since 18/12, according to their tracker, and to top it off the website asks me, How was your delivery? I wont use shops that use DPD again.
Dec 5th, 2022