British Heart Foundation Furniture & Electrical

Good customer service. Good second hand and new furniture.
Aug 22nd, 2022

Aug 17th, 2022

I'd give no stars if possible. I recently phoned to arrange an uplift of wardrobes, dressing table, 2 5 drawer chests, a chair and metal drawer unit. The guys who came were only interested in telling me they didn't know the bedrooms were upstairs?!, couldn't get anything downstairs (too difficult and "weren't allowed to dismantle"). They did take the little chair and metal drawer unit both of which I, a senior citizen, can lift with one hand. Only seemed bothered about getting out the door as quickly as possible. Very disappointing and horrible attitude ! Never again.
May 8th, 2019

Great prices and friendly efficient staff.
Dec 8th, 2018

Sat around all day waiting on a pick up to call to be told the van had finished for the day. Turns out the person trying to call read my phone number incorrectly, and used a 7 instead of a 1. Not sure why they couldn't have just swung past! I've been in all day! What is even more infuriating is that I had called at 12pm to ensure that the pick up was going ahead OK as I live over 50 miles away and wanted to ensure my day would not be wasted. Shame really as some beautiful pieces of furniture will now have to be tipped. Thankfully JM Rubbish removal are reliable and were able to help! Cleaning my family home is an emotional enough time...... Very poor show, or no show, in their case! They have a star because Alan at the call centre was absolutely lovely when I called to organise the alleged pick ups!
Aug 22nd, 2022