Rockbank Cattery

When we contacted the cattery we received a prompt reply, and we went down to visit before putting our cat in. The pens are purpose built, clean and the cats that were there were content. It is also rigged with cameras and there are horses near the chalet, which put our minds at ease as the cats were safe could watch the horses. John and Margo were very friendly and showed us around. When we took our cat down the handover process was quick. John and Margo updated us with photos of our cat and texted us back promptly when we asked for updates. A couple of pointers for people considering the cattery, though: if you weigh your cats food/your cat is on a diet/has a sensitive tummy/eats specific food please tell the owners this. Upon reflection we should have asked the cattery to weigh our cats food and give our cat her own diet (instead of the packet food the cattery provided) because we now have her back and her stools are loose and she has a sore tummy. The cattery provide dry biscuits for the cats throughout the day which is great but our cat imbibed them and when I collected her found that there was a lot of dry sick in her pen. This has never happened with our cat before so it was a bit of a shock. The owners are busy people and will not spend a lot of their time playing with and nurturing your cat so if you want this service then this cattery wouldnt be suitable for you. When we dropped off and collected our cat there was an element of rush with John and he was keen for us to leave as he said he was very busy with the horses. I completely understand they have a lot to do but the service could have been a bit more relaxed and bespoke, instead of feeling like we were being ushered out as soon as we arrived. Our cat is an indoor cat and we think putting her into a cattery was a shock to her system, and she isnt currently herself, but we know she will perk up. Overall the owners are friendly and you absolutely get what you pay for (the price is very reasonable), but if you are looking for a bespoke, five star lodging for your cat then you may have to seek this elsewhere.
Apr 10th, 2023

Friendly .put ur mind at ease
Aug 29th, 2022

Had a great experience here, Bella was well looked after, everyone was very friendly and pick up/drop off times were super flexible. Definitely would use again.
Jul 18th, 2022

May 5th, 2022

Dropped my cat here this morning first time ever put her into a cattery while away for the week. The people couldnt be anymore welcoming and friendly. My mind is at ease now knowing she will be looked after well will defos be using this one again.
Feb 1st, 2022