SIXT Car & Van Hire - Aberdeen Train Station

Feb 8th, 2023

Aberdeen Scotland airport branch management is lovely. Entire customer service operation and 3rd party breakdown team is appalling and unacceptable. Whoever heads those departments should be fired so someone who knows what they are doing can rebuild from the foundation. Our friends used the competition and had a 5 star experience. They quipped that Sixt actually should be named Suxtthat says it all.
Jul 31st, 2022

Absolute worst van hire service I have ever used. Hired a van to move stuff out of my flat and the van decided not to start once I had filled it. I called the office to be told that it was up to us to contact the breakdown recovery team (which is odd, why can they not do it?) and we were provided a number. Called this number multiple times to be kicked off the call after an automated voice told us 'this line is currently not screened due to COVID-19', leaving us with no idea what to do. Tried to call the office several more times but could not get through, so all I could do at this point was Google potential issues with the van and try to fault find (again, shouldn't be my responsibility!). We had to give the van back by 8pm and it was now already 6pm after all this. The lady on the phone (who we spoke to originally) had told us that we 'probably' wouldn't be charged for returning the van a bit later as it 'wasn't our fault', as you can imagine, this wasn't very comforting or reassuring. So as well as being broken down with all of my belongings in the van, I was also increasingly stressed about being charged for a late return. No thanks to Sixt, we got back up and running due to one of my friends being a mechanic, thankfully I had this contact but I would have had no idea what to do if I didn't! All in all an AWFUL experience. And I do not recommend.
Mar 26th, 2022

Jan 29th, 2022

Friendly staff , nice car and good service.
Dec 3rd, 2021