Rowlands Pharmacy Byron Square

Staff are rude, short with you, like you inconvenience them by going in, they never answer the phone, could massively improve on customer service
Apr 10th, 2023

Mar 28th, 2023

Nice answer on the phone
Mar 14th, 2023

always has my prescription ready the staff at nice to me
Jan 29th, 2023

Terrible pharmacy, rude abrupt staff. I had been using this pharmacy for about 7 months. I had ran out of my anxiety medication so I called to see if my Perscription was ready they said no try back after 12, I called back after 12 to be told abruptly they have nothing for me I called my gp surgery to ask about my Perscription and they said they had emailed it over to this pharmacy so it should be there. I called the pharmacy back to get told again there is nothing here for you I was getting annoyed and upset and feeling unwell because I needed this medication, so I called and spoke to my gp and my gp called the pharmacy to tell them where to look for this Perscription on their system. I then had to wait 3 days for them to get this Perscription ready! Awful pharmacy I have since moved pharmacies and the one I deal with now are much more helpful and polite! No need for such horrible abrupt staff!!!
Nov 2nd, 2022