Artist Nail

I used to be their loyal customer for an year, however, every time I used to go back thinking that this time it would be better. The nail extensions used to crack open every time within 2 weeks and I was being charged 10 to take them off and then to get a new one charged 40 separately. It was frustrating to find that it was repeating every 2-3 weeks and it was ripping my pockets off. Last time, I had this male artist doing my nails and he was absolutely ruthless and I wasnt happy with the finished product at all. I complained about it to the staff and they had to redo my nail which was very painful again, my nails were very sore!! and within 3weeks it started to come out along with the nail bed and this time it was stuck to the skin around my nail , and was bleeding. I am traumatised to go to any place for my nails after this incident. I have stopped going to them ever since.
Jan 20th, 2023

I was a loyal customer to artist nail for 10 years!!!..sadly 4 weeks ago was my last apptI was always made to wait25-45min WITH an appointment..there is no respect for a customers time..when I kindly pointed out that I was waiting far too long with an appt, the lady simply nodded her headagain brought to the attention before leaving with the main lady running things thereshe nodded her head..no apology for lateness..nothing..I told myself I would stick with this nail salon..however, this was truly the last straw..the last wait..no apology means loss of a loyal customer..overbooking and management of clients is quite poor due to greed..sadly humility is not in the equation and will cost..this is a lesson this business will learn over time as there are many thriving nail salons for customers to choose in Aberdeen that will respect their time and remember an apology will go a long way.
Oct 15th, 2022

Amazing service done with patience to ensure the job is perfect. Also got few tips on nail maintenance.
Oct 11th, 2022

Service: Pedicure
Aug 29th, 2022

The staff were friendly and helpful.
Jul 18th, 2022