Boux Avenue

Would have given a 5 star but the customer service is terrible. I had made purchase and afterwards had asked for a hand sanitizer or a napkin and they don't have any For a place like this you'd assume they would have it handy given the kind of business they are into. I was shocked. I almost wanted to return the goods when another staff provided paper towel , after 15mins of seeming ransacking
Feb 21st, 2023

Went in today looking to try on bras after losing some weight, I didn't get her name but a very friendly lady with red hair offered to put me down for a bra fitting- 15 minute wait is very reasonable considering I was a walk-in when typically you would book in advance online so I'm very pleased with that and was more than happy to browse the shopping centre for a short while. Alice did my fitting for me, she was so helpful and informative and assisted me in finding the right size and style for me. Very calm and friendly experience, couldn't have asked for anything better!
Feb 12th, 2023

I had a great experience at Boux Avenue with my bra fitting! Huge compliments to Sam, she could not have been more helpful and patient! :)))! I felt relaxed, without being rushed, and also learnt a lot ! Thank you Sam, a credit to your staff! :)))
Jan 25th, 2023

BX07469724 I bought pyjamas online on 20th November 3 days later got an email saying there was a delay but my parcel would arrive soon and would email when it was despatched. Fast forward 10 days and I still have heard nothing so I sent them a tweet to be advised that my order is cancelled and they will issue a refund which can't take 3 to 5 days. No explanation as to why and I can still buy the items online but now at full price. Such fraudulent and deceitful behaviour. Theo Paphitis looks like boux going down like la senza. Absolutely disgraceful customer service and lies.
Nov 7th, 2022

the store has good products and there are many friendly employees. A pregnant saleswoman was especially attentive to me today when I came into the store for the first time. When I came in for the second time on the same day, the staff changed and the saleswoman who served me completely changed my previous attitude. request to provide a bag to wrap the purchase, she replied that they do not have such bags, although on my first visit they packed the purchase nicely. It's a shame ... everything is decided by the aftertaste
Oct 1st, 2022