Crollas Gelateria Rosemount

I hate to give places bad reviews on customer service because as someone in the service industry myself, I know the stress of it all. However rude service is something to expect of a young worker on minimum wage; not a grown woman who I'm sure manages the place. This is the third occurance of this. First time I put it to a bad day, second time I found it odd but moved on, but given it is the third time the boss was extremely rude and had a very poor attitude towards me a mere young person who was ordering something small just for myself I cannot go with saying nothing. The food here is absolutely wonderful which is why I continue to return, but I much prefer ordering via delivery due to the rudeness of this worker. She always has a nasty tone, roles her eyes, raises her voice if you aren't sure what you're ordering yet (even if there is no queue,) and also seems to be quite harsh to the young worker that was helping her behind the counter. There are countless reviews stating the exact same thing, so I know I'm not alone with this. I have never reviewed anything before but it had to come to this. I really hope she fixes her attitude or at least assigns someone much more patient on the till so innocent customers don't have to deal with her snark. Again, cannot fault the food though! 10/10 food. 1/10 customer service.
May 2nd, 2023

Great establishment, had the best ice cream Ive ever tasted. I was served by a handsome young man (red haired). We shared a laugh and he let me in on a little secret about the on street car parking. He was a real asset to the business! 5 stars from me
Apr 24th, 2023

Was a regular. Now I won't shop there thanks to their lazy, entitled staff member who thinks he can park on the double yellow lines whenever he's working. No lack of parking in the area, but apparently doing anything more than crossing the road is beneath this individual.
Apr 20th, 2023

Good quality but rude staff (at least the person that served me)
Apr 17th, 2023

I asked for a cone with two flavours: coconut and cherry delight, not that difficult, right? I got coconut only, a huge amount of coconut
Apr 14th, 2023