Sanctuary Scotland Housing Association - Aberdeen

Seem to be entirely unwilling or unable to deal with residents who litter or allow their dogs to foul the grounds.
May 15th, 2022

Mar 29th, 2023

Nov 6th, 2022

The worst! We have been living here 9 years now and only 1 repair has been completed! (Fallen roof tile) Told when moved in the doors would be varnished...never came back. Shower room would be done as it was rotten...never got in touch. Gate was falling down...fixed it ourselves. Fence is falling down and rotten...said they would be in touch. One chap came with a clip board...never came back. Another chap with a clip board told us "this job had been dumped on him and he couldn't understand why they had houses here as it was a trek from Aberdeen" (1 hours drive approx) I'm paying a service charge for grounds maintenance that they don't maintain, apparently its council responsibilities. Turns out I'm paying for the next streets grounds, which they don't maintain! I really do give up!
Jul 18th, 2022

They are extremely helpful, they have really helped us out and do everything they can to help you with whatever your problem is!!! Its not so much sanctuary, its the people who they employ!!! They went and painted everyone elses kitchen but missed ours, its an absolute joke, why miss 1 or 2 peoples homes but paint the rest, not happy, really not happy!!! Sometimes theyre helpful and sometimes theyre difficult!!!
May 15th, 2022