Thistle Apartments - King's Apartment

Mar 15th, 2019

I rang up at 8pm on the day of wanting to check in, in hope theyd have an apartment left for 3 guests, as another local apartment (Aldephi Suites...warning) had let us down last minute by rejecting the guests due to them being 20 years old and demanding they were to suddenly put an extra 500 deposit down which was never mentioned until further phone calls after growing obvious concerns on their behalf about the guests...after being left outside the apartment for over 4+ hours after arriving I was then on the phone to Expedia for a couple hours to try resolve the issue in order to make sure my partner and friends had somewhere safe to stay...(deeply upsetting and frustrating experience). So in a panic of my partner and his friends being left stranded on the streets, I rang up Thistle Apartments in hope they would have room...of which they did. Not only did the sympathise with my experience they ensured me theyd match the price of the other apartment and make sure my guests (as I wasnt present) were checked in and all okay. I believe it was Lucas who dealt with myself and the group and I cannot thank him enough. He has been so utterly kind and I hope more guests choose to stay with them! Plus the apartment is gorgeous from what Ive seen on the videos my partner has sent me! Thank you so much.
May 27th, 2018

Nov 27th, 2017