A19 Stores Ltd.

It seems the young asian gentleman could do with some customer service training - he ignored me in favour of someone who was going around the shop - so everyone has to be inconvenienced because a foul mouthed customer cant get all her shopping before she cones to the till- she was then annoyed because the price of the cigarettes had gone up this month! The member of staff then took forever to find my parcels - I doubt if I will use them for collections in future - 1/10 for customer service.
Mar 1st, 2023

Thee worse shop in Aberdeen avoid completely staff are really uncivilised blatantly ignoring phone calls all in all horrendous
Jun 5th, 2022

Old tall man who works there should not be there! Absolutely not acceptable customer service. I was shocked. Was sending 4 parcels, he wasn't happy with it & throwing all into the corner! I was shocked when the slip with parcels numbers was thrown to the floor to me. Left the shop absolutely shoked. At the present it is shown only two parcels are send. No idea what happening with this employee & his responsibilities.
Mar 2nd, 2022

I am not normally one to leave reviews, however, the amount of times I have left this store in shock after being sneered at simply for asking to send parcels is outrageous. One member of staff rolled their eyes at me and asked if I realised what an inconvenience I was for trying to send three parcels, another member of staff actually shooed me out of the store and told me to go elsewhere with my parcels (I only had 2 parcels!). The staff are arrogant and customer service is non existent. If the staff feel this aggrieved by having to send/receive parcels, perhaps the owner should remove the store as an Evri Parcel Point. I will no longer be using A19 Premier/Evri and switching to Co-Op/Yodel at Sclattie Park. Thankfully the staff over at Co-Op treat their customers with respect!
Feb 8th, 2023

This store has a general bad reputation for parcels however, I have also been coming here for a few years for general bits and bobs due to its location. Every time I come in with a package, whichever staff member is there at the time, instantly has some visceral reaction that makes them wholly unpleasant. The staff will literally throw your items, argue with you and then tell you to shop elsewhere because your transaction is too much of a chore for them. Im really not surprised to see the other reviews complaining about one specific member of male staff in particular, he is by far the rudest and makes you feel like an utter burden for even looking in his general direction. Not sure I want to support a business where the staff audibly groan when you walk in the door! Parking: 3 spots that are usually taken up by large vans. Plenty other places to abandon your car as long as you dont mind potentially annoying the residents that live next to the shop.
Jan 29th, 2023