Alisandra Cleaning Services

Positive: Professionalism, Quality, Value Service: Deep clean
Nov 19th, 2022

Weekly cleans been done for the last 2 years by Jelena and her team and everything was fantastic! Would have recommended in a flash. Unfortunately though, lack of communication; very short notice for them cancelling; and slipping standards recently have forced us to look for a new cleaning Company
Jul 30th, 2022

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value Service: Moving-related cleaning
Feb 4th, 2022

Sep 26th, 2021

I called the number as stated on the website for a moving out cleaning job. I was told by the lady in charge that I was to pay 25 pounds per hour. I agreed to it and then she sent told me that I would take between 2hrs- 10hrs for cleaning. I agreed to it stil. They cleaned the house for approximately two hours and sent me bill that was not communicated prior before time telling me that the cleaning was done by 3 people and so therefore I should pay for each cleaner per hour for 25 pounds. Called the lady to explain to me why I should pay that amount and raised her voice at me through the phone stating that agreed to it. I tried to explain to her that was not the original agreement as it was even sent to me via text message but she and her cleaner went further to threaten me. I am very much displeased to how I was spoken. They dont know how to speak to customers. Service: Moving-related cleaning
Dec 30th, 2021