Glaisters Farms Ltd - Scottish Christmas Trees

This review is for online orders only Up until now we never had a problem with this business when buying Christmas trees. In the past we were happy with the service they provided, whether going to the farm or buying online, but since partnering with "Green Christmas trees" (you are directed on their site if ordering online to use them as of 2022), our experience has not been a good one. I know it's probably unfair to a certain extent to blame this company but it's their partner and they are telling you to use them with bears a certain level responsibility on them. We ordered our Christmas tree based on their past service and assumed this partner would be used for delivery purposes. We ordered a 7-8ft tree and received what appears to be either a 5-6ft or 6-7ft but no way close to a 7-8ft. As soon as we received it, we knew. I picked it up and it was way too lite. Once we opened it and placed it on the stand it was obvious the size was off. We contacted them and were told to contact Green Christmas trees with any online orders. The following applies to their Partner Green Christmas trees We contacted them multiple times along with photos and information to highlight the differences. They were very slow and almost seemed to be delaying responses. Ive also tried calling a few times and the phone seems to be always on messages and has since been removed from their site. If ordering online, I would not recommend using this company with their current partner for delivery. If going to the farm, you may have better luck because you can look at what you are buying. Unfortunately, until they stop using Green Christmas Trees for delivery I wont be using them.
Dec 28th, 2022

Tucked away up on the hill above Kirkgunzeon, but worth seeking out. The display their many trees by suspending them from the huge shed rafters to the ground so you can walk round them to assess shape etc., simple, but so useful and effective. Hugely helpful and friendly young staff. Prices not cheap, but quality high. Delivery possible for extra. Our second year, we'll be back.
Dec 16th, 2022

Usually love their trees but extremely disappointed this year. Ordered online instead of picking our own and the tree we received was very misshapen Someone had tried to shape it by hand, almost every branch had been cut and it looks awful. Bushy on one side and straight or even concave on the other
Dec 16th, 2022

Simply the best, marvellous Christmas trees
Dec 13th, 2022

Pleasant & very helpful staff. If you need a Christmas tree, Glaisters Farm is the place to be.
Dec 6th, 2022