Purple Onion
Hours
Chamber Rating
-
Maureen Starkey
Food delivered to wrong house after waiting over an hour. Then got told it couldn't have been by a very over sensitive member of staff. Asked to speak to the manager who then said yes the driver confirmed he went to the wrong house. They offered to resend it but given how it was handled I refused it. Waited a week for the refund....another mess. Very poor service which is a shame as we always enjoyed a purple onion. Needless to say won't be using this business again.
Apr 12th, 2023 -
Jacqueline McKeown
Apr 11th, 2023 -
Barry Dean
Mar 29th, 2023 -
tama foster
terrible customer service, app doesnt work but takes your money called to get it sorted even offered to pay again at the door then they message you saying for the hassle they will send it up for free (which i have screen shots of) then when you call to check on the order the cheek of the woman on the phone is shocking when they hang up on you then message you on facebook further to say thats not what he meant and more cheek, customer service is clearly lacking in this business and they might want to go and learn some basic maners instead of messing customers about!
Mar 15th, 2023 -
Nigel Pollock
Being served raw chicken with blood it in it!!!! Close this place down. Also order a chip and a pizza and the pizza had also raw chicken on it.
Feb 27th, 2023
Contact Info
- (289) 181-3922
Questions & Answers
Q What is the phone number for Purple Onion?
A The phone number for Purple Onion is: (289) 181-3922.
Q Where is Purple Onion located?
A Purple Onion is located at 6A Castle St, Newtownards, nir BT23 7PA
Q What is the internet address for Purple Onion?
A The website (URL) for Purple Onion is: http://www.purpleonionnewtownards.co.uk/
Q What days are Purple Onion open?
A Purple Onion is open:
Saturday: 4:30 PM - 4:30 PM
Sunday: 4:30 PM - 4:30 PM
Monday: 4:30 PM - 12:45 AM
Tuesday: 4:30 PM - 12:45 AM
Wednesday: 4:30 PM - 4:30 PM
Thursday: 4:30 PM - 4:30 PM
Friday: 4:30 PM - 4:30 PM
Q How is Purple Onion rated?
A Purple Onion has a 3.7 Star Rating from 80 reviewers.
Hours
Ratings and Reviews
Purple Onion
Overall Rating
Overall Rating
( 80 Reviews )Maureen Starkey on Google
Food delivered to wrong house after waiting over an hour. Then got told it couldn't have been by a very over sensitive member of staff. Asked to speak to the manager who then said yes the driver confirmed he went to the wrong house. They offered to resend it but given how it was handled I refused it. Waited a week for the refund....another mess. Very poor service which is a shame as we always enjoyed a purple onion. Needless to say won't be using this business again.
Jacqueline McKeown on Google
Barry Dean on Google
tama foster on Google
terrible customer service, app doesnt work but takes your money called to get it sorted even offered to pay again at the door then they message you saying for the hassle they will send it up for free (which i have screen shots of) then when you call to check on the order the cheek of the woman on the phone is shocking when they hang up on you then message you on facebook further to say thats not what he meant and more cheek, customer service is clearly lacking in this business and they might want to go and learn some basic maners instead of messing customers about!
Nigel Pollock on Google
Being served raw chicken with blood it in it!!!! Close this place down. Also order a chip and a pizza and the pizza had also raw chicken on it.