Aura Stone Ltd
Hours
Chamber Rating
-
Carolyn Donnelly
I DO NOT RECOMMEND!!!!Installed granite worktops in kitchen June 2019, water damage became visible 5 months later, repeated phone calls and emails to the company unsuccessful, they wont engage, have been told others dont have same problem, granite is porous and it should dry out!! Still has not dried out, its a kitchen worktop surrounding the sink.it obviously has not been sealed/treated correctly. Company will not acknowledge the problem.
Oct 30th, 2021 -
roadrat2292
Brilliant job. Absolutely amazing. Thank you so much for the brilliant job you did at my house. 5/5
Aug 5th, 2021 -
Ella Cmx
Sep 8th, 2019 -
Gerry Donnelly
Beware of this company. I bought granite worktops and island from them and within six months it started to develop stains around the edges of the sinks and the polished edges of the island and worktops. These got steadily worse and despite complaining to the business they would not do anything. This has got to the stage where it is destroying the look of the whole kitchen. All the edges have darkened and in some areas the surface is darkening in large patches. When I told them I had no option but to take legal action they sent two guys out to see if they could do anything. They said they didn't know what it was and went away again promising to come back with some options. When the company didn't come back I contacted the owner who said it was grease and he couldn't do anything. When I stated his own men had said it wasn't grease or water stains he said it was his opinion that mattered not theirs. I have spoke to specialist who told me it is the way the stone has been cut and treated that is the problem. I am now seeking legal redress. This is not a good company to deal with sub-standard product and poor workmanship. Apart from the poor quality granite they use they put one of the sinks in sideways and couldn't change it. Do not waste your good money with this business. There are plenty other good suppliers around.
Jun 29th, 2021
Contact Info
- (284) 176-2243
Questions & Answers
Q What is the phone number for Aura Stone Ltd?
A The phone number for Aura Stone Ltd is: (284) 176-2243.
Q Where is Aura Stone Ltd located?
A Aura Stone Ltd is located at 5 East Council Road, Newry, nir BT34 4ZR
Q What is the internet address for Aura Stone Ltd?
A The website (URL) for Aura Stone Ltd is: http://www.aurastone.co.uk/
Q What days are Aura Stone Ltd open?
A Aura Stone Ltd is open:
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 8:00 AM
Thursday: 8:00 AM - 8:00 AM
Friday: 8:00 AM - 8:00 AM
Saturday: 9:00 AM - 9:00 AM
Sunday: Closed
Monday: 8:00 AM - 5:00 PM
Q How is Aura Stone Ltd rated?
A Aura Stone Ltd has a 3.0 Star Rating from 3 reviewers.
Hours
Ratings and Reviews
Aura Stone Ltd
Overall Rating
Overall Rating
( 3 Reviews )Carolyn Donnelly on Google
I DO NOT RECOMMEND!!!!Installed granite worktops in kitchen June 2019, water damage became visible 5 months later, repeated phone calls and emails to the company unsuccessful, they wont engage, have been told others dont have same problem, granite is porous and it should dry out!! Still has not dried out, its a kitchen worktop surrounding the sink.it obviously has not been sealed/treated correctly. Company will not acknowledge the problem.
roadrat2292 on Google
Brilliant job. Absolutely amazing. Thank you so much for the brilliant job you did at my house. 5/5
Ella Cmx on Google
Gerry Donnelly on Google
Beware of this company. I bought granite worktops and island from them and within six months it started to develop stains around the edges of the sinks and the polished edges of the island and worktops. These got steadily worse and despite complaining to the business they would not do anything. This has got to the stage where it is destroying the look of the whole kitchen. All the edges have darkened and in some areas the surface is darkening in large patches. When I told them I had no option but to take legal action they sent two guys out to see if they could do anything. They said they didn't know what it was and went away again promising to come back with some options. When the company didn't come back I contacted the owner who said it was grease and he couldn't do anything. When I stated his own men had said it wasn't grease or water stains he said it was his opinion that mattered not theirs. I have spoke to specialist who told me it is the way the stone has been cut and treated that is the problem.
I am now seeking legal redress. This is not a good company to deal with sub-standard product and poor workmanship. Apart from the poor quality granite they use they put one of the sinks in sideways and couldn't change it.
Do not waste your good money with this business. There are plenty other good suppliers around.