Holywood Flooring

Hours
Chamber Rating
-
Ben Roberts
Apr 19th, 2023 -
Tracy Haggan
Mar 29th, 2023 -
Sian West
Nov 14th, 2022 -
Jakub Pron
Jun 15th, 2022 -
Pete Hanley
May 26th, 2022
Contact Info
- (289) 042-8157
Questions & Answers
Q What is the phone number for Holywood Flooring?
A The phone number for Holywood Flooring is: (289) 042-8157.
Q Where is Holywood Flooring located?
A Holywood Flooring is located at 127 High St, Holywood, nir BT18 9LG
Q What is the internet address for Holywood Flooring?
A The website (URL) for Holywood Flooring is: https://www.holywoodflooring.co.uk/
Q What days are Holywood Flooring open?
A Holywood Flooring is open:
Friday: 9:00 AM - 9:00 AM
Saturday: 9:00 AM - 9:00 AM
Sunday: 1:00 PM - 1:00 PM
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 9:00 AM
Thursday: 9:00 AM - 9:00 AM
Q How is Holywood Flooring rated?
A Holywood Flooring has a 4.2 Star Rating from 13 reviewers.
Hours
Ratings and Reviews
Holywood Flooring
Overall Rating
Overall Rating
( 13 Reviews )
Ben Roberts on Google
A great sales experience. Lots of promises of quality being the prime focus to support Amtico installation. The importance of the sub-floor preparation and how much time and attention would be given to getting that right because it was integral to putting Amtico down right. It sounded great!
However, the installation experience just let the whole process down. Unfortunately we had to deal with the very thing everyone hates with home improvement businesses, contractors and tradesman: an ever changing story, with inconsistencies in what we were being told from one day to the next. It get frustrating when the office are telling you one thing and the sub-contractor is telling you another.
Whilst our floor is installed, and the quality of the Amtico product cannot be questioned, it is clear our sub-floor is not prepped enough. Under bare foot, and observing the floor from a lower level with eyes, it's clear to see our sub-floor is anything but flat, and unfortunately the Amtico tile just accentuates that - so thin is the Amtico product that it perfectly follows any imperfections or contours in the sub-floor. The very thing we were told in the sales pitch around why Sub-Floor prep was so key to installing Amtico and getting it right. However, the expectation that was set in the sales pitch was just not followed through and delivered - which is such a shame. It took 3 attempts for the fitter to stick areas of our floor down properly, causing the need for revisits; something a recent assessment by a third party qualified Amtico installer told us is down the to the sub-floor prep as well.
A big positive for Holywood Flooring is in their Manager, Sarah, who did her best to work with us and hear out our concerns, also promising to revisit if the floor ever needed re-sticking. Thank you for listening to us Sarah and dealing with our complaint.
Whilst the Amtico tile is a great product, we unfortunately did feel let down by the installation process from Holywood Flooring. Service: Install flooring

Tracy Haggan on Google

Sian West on Google

Jakub Pron on Google

Pete Hanley on Google