Lava House

The food was good, shame as the service totally spoiled our visit. The staff was rude and I was charged for the wrong table, when I asked for the receipt the blonde girl said that she couldn't give me one as she had to accept it first. (I have worked in hospitality as a waitress and then manager for 16 years and never heard such a thing before) she then gave me the difference back in cash, visibly angry as it wasn't fault. I would advise your staff to maybe double check with customer before charging and perhaps not to take it on the customer for their mistakes as they can happen, but there's no need to be rude! When I went to the counter, she didn't even look at me and said: it's X amount in total. She had no idea where I was seating and what we eat. Worst service ever experienced.
May 2nd, 2023

Exceptional fry breakfast, sausages cooked to perfection! Highly recommend
May 1st, 2023

Food : 5/5 | Service : 5/5 | Atmosphere : 5/5 Recommended dishes Scrambled Eggs or Poached Eggs with Toast More
Apr 15th, 2023

A cosy and calm cafe which is a rare find in this area of Belfast. Chicken burger and beef panini were nice and fresh. Staff was attentive and friendly
Apr 13th, 2023

Just a simple breakfast for us but very clean and nicely carpeted cafe Food and coffee / tea all lovely and prompt
Mar 30th, 2023