Select NI

By far the worst housing experience I have ever had. If I could give 0 stars- I would. The lack of response on the teams end is not only unprofessional, but actually laughable. It took months for Dermot to fix our boiler which meant we lived without hot water until he finally answered his phone. There was an insane amount of mould in the apartment from the previous tenants, which was not taken care of before we moved in. The back door was also broken- and even with many promises that it would be fixed next week we ended up moving out with the issues still there. The rest of the team is equally unresponsive. Finally, we have been trying to get our deposit back since October and the team is blatantly ignoring our emails. We have not been issued any type of bill of information regarding this. If I can give you one piece of advice: not rent with Select NI!
Mar 3rd, 2023

Absolutely brilliant love this business every one answers quickly and I love it
Sep 19th, 2022

Professional and efficient, no complaints!
Sep 14th, 2022

Couldnt move into the house for a couple weeks right off the bat as the property was in disrepair, causing us to argue to get part of the rent laid off for that month. Got a weird look for asking for it in writing so we couldnt be screwed over. Never fixed key issues throughout the tenancy such as broken freezer, and broken outlet plugs reported multiple times since the start of the tenancy (which is a safety hazard in of itself). Seemed like only two people work at the agency and less than half of our calls for repairs went answered. Not to mention our contract was altered once, months before we moved in and this was not reflected in the records hence the rent collector agency worker sending out a request for money we did not owe with a late fee attached to the cheekiness of it (given how we were treated throughout). Had to hound the agency to update the records to start the process of the deposit scheme releasing our deposits back. Awful renting agency and poorly run. Never again.
Sep 7th, 2022

Critical: Professionalism, Responsiveness
Apr 18th, 2022