Sofatime

Brilliant staff, stunning furniture and free champagne
Oct 15th, 2022

Jenna was lovely from the time we entered the store. Wasn't sure what I wanted but she gave some valuable feedback and tips. Returned the following day and made our purchase
Aug 27th, 2022

Exalant staff great value for money.plenty to choose fron My assistant Jamie had great patience explained in full detail all my questions. I highly recommend Sofatime DREAMS.
Jan 30th, 2022

Was disappointed to find out this is a company that rebrands products to stop customers looking at the product elsewhere for a better price. Shop around before assuming this is the only shop that sells a particular sofa. I had looked at the Darwin sofa and found that it's actually a lebus brand sofa, model Dakota. Ended up getting it much cheaper from another store. Re: the company's response - the price isn't the point, the rebranding products for no purpose other than to make it difficult for customers to make informed choices is the sticking point for me
Jul 8th, 2021

Had ordered a sofa in July last year and was told I would get this mid November. At the beginning of December I phoned and was informed it would be out for delivery in 4 days. I got a call from a really nice girl who apologised to say that it would b after the new year before I would receive my sofa. Unfortunately I had given my old sofa away and was using beanbags. The girl had amazing customer service skills and offered me a replacement sofa or some compensation. The sofa arrived early January . The delivery guys where fantastic. Then shortly after I got an apology letter from the director and a voucher . Things happen and it is unfortunate. But when you receive the most amazing customer service and things get put right it really helps. I will definitely buy from this company again.
Aug 26th, 2021