J McCourt Furniture

Good deck furniture at good prices
Apr 15th, 2023

Feb 5th, 2023

Good service
Jan 13th, 2023

John couldn't be anymore helpful !!! Love what I've bought so far and can't wait to get back in
Aug 3rd, 2022

I called in today to show a chair that had broken which l had purchased a few years ago. I spoke to a girl who sympathised with my problem and said that Mr McCourt would deal with it and even suggested that he would lend me a chair until the problem was resolved. However when Mr McCourt came in the situation changed. He implied that l had done something sinister with the chair rather than sit on it - not sure what! The chair was in pristine condition apart from the obvious crack in the frame. He then told me that his furniture was only guaranteed for a year - l personally thought a chair would last longer than that! He then said that if l had bought a car 2 years ago and crashed it that l could hardly go back and ask the seller for a refund. I felt that this was a ridiculous comparison. I have never been dealt with in such a condescending manner by a business person. There is a way of dealing with customers in a sympathetic manner and Mr Mc Court seriously lacks in this skill I would not recommend anyone to buy anything from this shop. I just wish that l could include a photo of my chair in this post chair would last longer than that.
Dec 14th, 2022