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Very poor service at front desk too poor

I am new to the Practice and attended for the first time, today. It was indeed a positive experience. Cheerful, helpful receptionist and approachable, diligent G.P. clean ... more

If I could do zero stars a would I spend a full hour on phone to get to number one in call queue for them to put it down then when you ring back straight back to 8th in q ... more

This is an excellent surgery .

Only been with st David's a few months i am still in ore with there superb patient care all staff from receptionist nurse doctors are extremely polite pleasant and prof ... more

Reception staff that dont care, impossible to get an appointment or they want you to go to Twickenham. Pure incompetence! Avoid at all costs.

Service has got so poor . Repeat prescription are being delayed although request several times by local pharmacy and myself. I did not have medication for 3 days and I ha ... more

I've totally forgotten her name now but the nurse who used to work at the gum clinic is just amazing at smears. After two kids I feared she may never find it, but she was ... more

No much waiting with friendly staff.

You can reach here by buses. Look at my photos about station.

This seems like a scam. Nobody responds on the phone.

Absolutely appalling service from all doctors. After 4 failed attempts they still cant get to the bottom of an ear infection. After 4 different sets of antibiotics stil ... more

Friendly staff, and good response when I need to book an emergency appointment.

Consistently excellent.

Can never get the surgery on the telephone. E consult mostly switched off. Really frustrating.

Recently moved to practice, been somewhere else before,breathe of a fresh air,not been able to get diagnosis for my infant daughter, who's struggling to put weight on, so ... more

Incompetent is the best word to describe the Attleborough surgeries. They continually make wrong bookings, at the two surgeries. No wonder doctors leave these surgeries d ... more

Very impressed with the surgery so far. We only joined the practice last week as new to the area. Due to concerns about my elderly mothers health she was offered a same d ... more

Impossible to get an appointment. Been calling for 40 mins non stop. Just rings and cuts out. No waiting system. Just cuts the call.

Rang up for the first time in a couple of years. Took only 10 minutes on hold to get a morning appointment to see the physio. Rang up again today, another 10 minutes to g ... more

They staff are really friendly, they really care and go the extra mile. This is by far the best doctors' surgery I have used.

Rang today after being asked to ring the pharmasit, I was told I would get a call back today still waiting.

A month ago, I arrived a quarter of an hour before my appointment time and spent another 40 minutes in the waiting room before being called, although there was no patient ... more

Saw GP for my 12 month son at beginning of week said it was just a virus. He got worse so called again. Said they'd call back. Called my partner. Gave them my number, cal ... more

Nice practice but shame about the waiting time to actually get the appointment in the first place.

Worst service gp in London. 2 hours waiting time to see the doctor after you got a appointment. Bad management.

Terrible surgery, rude staff and unprofessional people NHS should give them training for better treatment and some lessons that how to deal with patients, especially vu ... more

Have always had excellent care at the Longcroft Clinic. Staff go over and above to be kind and helpful and do the best they can. Nurse Jackie made me a very welcome cup ... more

You have an appointment at 9.10am and no one is at the office. Their schedule is from 8.30pm Tuesday. Very nice at least someone announces not to stay in the rain

This is my experience and I leave it to you to judge it. They only give you 10 minutes for your appointment. They let you in later than it has been planned and as soon as ... more

Amazing surgery. They always fit in my children whenever I call. They work so hard to fit you in or call you back. Staff are lovely.

This is an NHS establishment operating at its best from my point of view. I have a huge amount of respect for this place and the people who work there. I am lucky that th ... more

Came to register with them today. They couldn't print a copy of my ID at their office so I had to leave and come back (?). After coming back I registered with them and as ... more

Totally lost faith in this surgery to be able to safely look after patients. I have been going here for over 23 years and never known it so bad. They fail to reply to req ... more

I called reception desk on Tuesday 10 of August at around 12pm and was shocked how receptionist answered the phone, she obviously had a bad day, however if you have bad d ... more

This review is for Pauline the amazing receptionist. She's very helpful, polite and informative. The best one there! 5* for you! Doctors are OK, they do call on time and ... more

Totally incompetent, took them over 4 months to submit a referral form I'd completed and handed in to reception (after several phonecalls asking about it).

this is the worst doctors in folkestone never use this doctors again my tables r always late i tell them bout somethink and they think its a joke

I never get my important meds on time even though I email at least 5 days before needed! Don't recommend

This GP is going from bad to horrible. Just to book an appointment you have to be very lucky to find one. Some of the receptionist are very disrespectful.

Had blood tests done today by Kim, I have not had blood tests done for maybe 30 years because I am petrified and normally faint. What a professional, she calmed my fears ... more

Always been able to get an appointment, and have spoken to many doctors over the years and have felt the standard of care was high across the board.

The receptionists are always really friendly and helpful, best GP practice Ive been registered with. The nurse that I saw was amazing with my 3 year old when I took her i ... more

Appointment system is a total failure and complete catch 22 if you work full time mon-fri

Wish I had read the reviews when we moved to the area and chose this surgery due to close proximity to the house. Oh my word what shocking service!!!!! The receptionist a ... more

Always help full staff . And great Doctors and nurses Wrentham thank you all

Ive asked for help so many times my names sirfraz shah I had an appointment was there for an hour didnt even see me all he did was call me I told you about my problems an ... more

Always been seen diligently by friendly staff and Drs. Car park is a nightmare though. Also still having to phone at 8:30am to try and get an appointment. All said, very ... more

Recent Flu jab waiting ques have been a disgrace, old people standing up outside and waiting for very long times. Could be a lot better organized. Good job it's not been ... more