DFS York

Bought 2 sofas 5 months ago, I usually spend quiet a bit on my sofas but I'm noticing wherever I buy there always bad quality, dfs is no different,I have a 2 seater and 3 seater L shape, when you sit on the cushions you can feel the wood frame through them, the cushion covers are stretching and look baggy, the material is looking worn, I'm self employed and are out of the house ALOT so for them to be looking so shabby with not much use isn't great, this was my 1st and last time I would use them. We spent 4k, as my dad says you get what you pay for, rubbish
Apr 12th, 2023

Craig, the branch manager here is extremely poor. Reported an issue of missing component after finding it was failed to be reported by delivery men. Repeatedly said its took you too long to report even though sofas under warranty. Terrible customer service, will never use DFS again due to Craig.
Apr 8th, 2023

Excellent service very helpful salesman
Apr 7th, 2023

Bought sofa's here before about 12 years ago still in great condition but fancying a change
Apr 6th, 2023

Apr 4th, 2023