Roots York
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Hours
Chamber Rating
-
Danny Kazlauskas
Mar 26th, 2023 -
Eric Bainbridge
May 3rd, 2023 -
Thaisa C
Apr 27th, 2023 -
V V
Apr 16th, 2023 -
Adam Martin
Apr 9th, 2023
Contact Info
Questions & Answers
Q Where is Roots York located?
A Roots York is located at 68 Marygate, York, eng YO30 7BH
Q What is the internet address for Roots York?
A The website (URL) for Roots York is: https://www.rootsyork.com/
Q What days are Roots York open?
A Roots York is open:
Saturday: 12:00 PM - 12:00 PM
Sunday: 12:00 PM - 12:00 PM
Monday: Closed
Tuesday: Closed
Wednesday: Closed
Thursday: 12:00 PM - 12:00 PM
Friday: 12:00 PM - 12:00 PM
Q How is Roots York rated?
A Roots York has a 4.8 Star Rating from 398 reviewers.
Hours
Ratings and Reviews
Roots York
Overall Rating
Overall Rating
( 398 Reviews )
Eric Bainbridge on Google
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Thaisa C on Google
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V V on Google
I am giving this 2 stars (1 stars are sometimes ignored) in the hope that it gets some attention from the restaurant, as this really was a terrible, terrible experience.
The food itself was extremely salty, that salty that it actually burned our mouth (and 2 days afterwards). By course 4 I literally could not eat anything else. I brought this to the attention of our waitress, when she asked how the course was and I was told I was wrong and that it was just the richness of the food. My husband and I have eaten in some of the best restaurants in the food including The Fat Duck and French Laundry - I am very aware of what rich food tastes like. It is not what we experienced at Roots on 6th April.
If that wasn't sufficient reasoning for my low rating, after 3 courses we were starting to wait over 30 minutes for each new course (I took pictures, so they are timed stamped in case Roots try to challenge this). At 11pm we walked out, with 3 remaining courses to go, having paid the bill, in full with service charge - nearly 400 GBP. No one at ANY point asked us why we were leaving, why we weren't eating our meal and at no point did a manager come over and talk to us. In a Michelin starred restaurant, this is TOTALLY unacceptable. We will not return and I suggest you don't either, save your money for a meal at Grays Bow Room also in York, you won't regret it.
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Adam Martin on Google
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Danny Kazlauskas on Google