Roots York

Lovely food, lovely wait staff, would definitely recommend.
May 3rd, 2023

We were very excited to come to roots, especially after seeing the Head Chef on Great British Menu. Sadly we were left underwhelmed. The atmosphere is very nice, relaxed fine dining and the made to feel welcome by the knowledgeable staff. The food was delicious however the portions were very small. It felt their priority was on selling their own produce from Olstead rather than the customer satisfaction. The first course consisted of 3 slithers of charcuterie For the price of the meal we expected more than one small slice of beef as a main meal. If every dish was larger we would most likely be giving 5 stars. Though very tasty we left hungry and deflated sadly after high expectations and would not rush back until the portion sizes are reviewed
Apr 27th, 2023

Not what I expect from a Michelin starred restaurant. I am giving this 2 stars (1 stars are sometimes ignored) in the hope that it gets some attention from the restaurant, as this really was a terrible, terrible experience. The food itself was extremely salty, that salty that it actually burned our mouth (and 2 days afterwards). By course 4 I literally could not eat anything else. I brought this to the attention of our waitress, when she asked how the course was and I was told I was wrong and that it was just the richness of the food. My husband and I have eaten in some of the best restaurants in the food including The Fat Duck and French Laundry - I am very aware of what rich food tastes like. It is not what we experienced at Roots on 6th April. If that wasn't sufficient reasoning for my low rating, after 3 courses we were starting to wait over 30 minutes for each new course (I took pictures, so they are timed stamped in case Roots try to challenge this). At 11pm we walked out, with 3 remaining courses to go, having paid the bill, in full with service charge - nearly 400 GBP. No one at ANY point asked us why we were leaving, why we weren't eating our meal and at no point did a manager come over and talk to us. In a Michelin starred restaurant, this is TOTALLY unacceptable. We will not return and I suggest you don't either, save your money for a meal at Grays Bow Room also in York, you won't regret it.
Apr 16th, 2023

Exceptional food, wine and service. A real treat.
Apr 9th, 2023

Mar 26th, 2023