The Refectory Kitchen & Terrace

Staff were amazing so kind and catering, food was lovely. Our server was called Alex he was amazing!! And the manager Roberto was so so kind!! Ate here with my mother and we had a fabulous night thankyou to all the staff and chefs for making this a lovely trip for us. Definitely be back here again!!!
Mar 20th, 2023

Good food and Service
Feb 24th, 2023

Food : 3/5 | Service : 5/5 | Atmosphere : 5/5 More
Feb 23rd, 2023

Food : 5/5 | Service : 5/5 | Atmosphere : 5/5 More
Jan 21st, 2023

How this place can decline from a superb Christmas Day lunch to the bilge of an effort offered for Mother's Day is beyond belief. Staffed, for most of the time by a skeleton crew who are 90% novices is tantamount to the lack of management here witnessed. Waiting an hour between courses is simply not good enough, especially as this is supposed to be 4 star hotel level. Food, when it did manage to arrive was no better than mediocre. A local cafe seemed positively Roux level in comparison. The attitude of the Maitre D, when challenged, was "couldn't care less". He should not be in his job! I would not recommend the Refectory to anybody until they get their act well and truly together and employ staff (with one exception of a young man at the end of the meal) who actually have a clue how a catering operation should work. Most disappointing as a treat for my mum , not what she deserved at all.
Mar 12th, 2023