Nuffield Health

7/3/2023 - WHAT AN ABSOLUTE SHAMBLES. Another call to Ms Andrea Cussans, who I find out this morning is on holiday for a week and her substitute cannot help with the results done in February!!! In the meanwhile we have received 3 accounts and a telephone call to pay yet NOBODY can indicate where the blood tests and CT scan results are 6/3/2023 From entrance & 1st floor receptionists to nursing staff - 5 stars. Day of CT scan booked as per letter for 8am, we had to knock at the door of the CT scan truck behind the hospital to make them aware we were there. Finally seen at 10:30am. Further, we are still struggling as at 6 March for my husbands blood results done on the 10th & 15th February as well as the CT results done on the 20th February! We have written an email and have left messages with the relevant doctors receptionists to no avail. We consider this poor patient follow-up service for the price paid for consulting private healthcare at Nuffield Hospital. Would appreciate a call from the hospital manager!
Mar 31st, 2023

Would be helpful if they bothered to pick up the phone during open hours! On hold for more than 30 mins with no response other than an automated reply at the beginning, and no mention of how much longer one can expect to be waiting for. Shocking really
Mar 3rd, 2023

Well looked after by courteous staff.
Jan 14th, 2023

If you dont mind your CT scan being carried out in the back of a very cold truck which is parked externally near the main entrance then go ahead! No changing area in the truck, and yes, I kid you not it really is a truck! Read the instructions they send you carefully because they differ. Be aware there are no facilities for anyone you take with you either. Only saving grace are the receptionists. Go elsewhere if you can, youre paying for this after all and trust me, its certainly not what I expected
Nov 13th, 2022

Very impressive and the free parking was an added bonus
Oct 9th, 2022