YPH - York Plumbing & Heating Ltd - SAME DAY Boiler repairs

Service: Heating system maintenance
Mar 29th, 2023

I've used YPH for a number of years to look after the heating systems at my student houses. I had a fault reported on Monday morning - no heating or hot water. They were there that afternoon and fixed it. The communications are first class. Texts and emails confirming appointments. Swift professional service and never failed to sort out the problem. Service: Heating system repair
Mar 25th, 2023

Positive: Professionalism, Responsiveness, Value Service: Heating system repair
Mar 23rd, 2023

Hugely disappointed. I don't like leaving negative reviews but I booked them over a month ago and booked a day off work on the day they were due to come. I waited all morning as they were due to come 9-12, waited till after 12 and I called them. A job was overrunning and they wanted to rebook me. I thought fair enough these things happen. Rebooked for today 9-12 and my wife waited in for them, got a message at 12.15 saying they got an emergency call out and would be there this afternoon. They never turned up and never called. They've wasted so much of mine and my wife's time waiting for them. Didn't apologise and didn't tell me whats going on. I'll find somewhere else that wants my business.
Mar 19th, 2023

2nd year in a row we have had Chris Q from YPH come out to service our boiler (which was installed quickly & fuss free in March 2020 when we were without heating) and we are always delighted with the service, courtesy and friendly professionalism offered from not only Chris but also YPH as a company. A handy reminder text is sent each year which takes away the worry of forgetting to book in, will absolutely continue to use YPH and can highly recommend! Service: Heating system maintenance
Mar 5th, 2023