Wenlock Terrace Surgery

Absolutely useless. Receptionists are almost always rude and unhelpful, but whats worse is that they dont do their job properly. The GP here is supposed to be responsible for my repeat prescriptions and I had requested my medication quite a while ago, but nothing until Ive run out so I phoned up the pharmacy and they told me there has been no prescriptions for me (what does that even mean?). Ive had several issues before as well and they cant do something as simple as uploading some documentation onto the system. I dont understand how they can do this, people could die because of the extent to which the clinics pathetic staff dont care. Avoid at all costs if you can.
May 1st, 2023

An amazing practice who are there when you really need them. I urgently needed to see someone today was not a problem they triaged the situation immediately on calling in and was able to see someone this afternoon. The staff are amazing across the whole team and thank you for everything
Mar 22nd, 2023

Zero stars if I could!! Why tell someone there prescription is ready at the pharmacy when it is not? Why stress an 81 year old woman out with unnecessary trips to the chemist, repeat phone calls & then find it was received by the chemist 5pm last night? Please do not promise what you can not deliver. You caused stress & anxiety!!
Feb 25th, 2023

I've been here 2-3 times and each GP I've seen was absolutely amazing, honestly some of the best I've ever had. Reception were nice too! Only downside is how long the wait times are for appointments but that's more of an issue with Unity Health as a whole. The GP's I've seen were super reassuring, kind and helpful!
Jan 23rd, 2023

Fantastic surgery. Excellent staff.
Jan 17th, 2023