South Bank Medical Centre

Not trans healthcare friendly. Saw 4 different GPs who each gave me conflicting information (including lies from one that a secondary GP accidentally highlighted about practise rules). Despite all the invasive questions on gender identity and plans to transition. Save yourself the trouble and a year of your time if youre not cis and go elsewhere. Also had racist demographic new patient info. Oriental is not an acceptable ethnicity to have on intake forms in 2022.
Jan 16th, 2023

I find both receptionists and doctors just excellent - a recent comment didn't like the introductory phone message about being polite with staff - it's a bit rude and I do actually agree with this quite strongly now after so much Covid time, but otherwise the service is medically and socially very good indeed Josephine Peach - and Happy New Year for 2023
Dec 23rd, 2022

I have used Jorvik Gillygate Practice for over 40 years . and I have been satisfied with the attention I have received at all times, Thank you,
Dec 20th, 2022

I have been unable to order my prescription online for the past 3 weeks. When I finally get time to go to the practice they are closed. I wad told the online ordering would be back up and running by the 8th September and it is now the 15th. I think my experience unfortunately is a reflection of the wider deterioration of the NHS services nationwide, rather than of this practice alone.
Sep 3rd, 2022

(in April) I called for an asthma review appointment after being in A&E and given emergency asthma medication. I have asthma since I was a kid (diagnosed and prescribed in Greece). I was given an appointment with someone named Fiona after trying to get through to the receptionist for quite a while. I went to my appointment only to be told in a really rude tone "hmmm.. I can see here you jump around a lot! You came here from Greece and now you changed practice as well. That's not helpful". (I had just moved) I was then told that she couldn't do anything for me as she couldn't confirm I got asthma (despite me having the spirometry test with me and inhalers and the a&e visit on record), because she's just a nurse and I should call again to book another appointment with someone else. This particular person was extremely rude, full of irony and humiliating comments and patronising behaviour while I was just sat there shocked.
Sep 28th, 2022