York Indian Takeaway | York Indian Restaurant | The Raj

The Raj cancelled my order 90 minutes after making. Never again. If you can't cope with the orders, don't accept them.
Apr 27th, 2023

A really excellent dining experience, the staff were friendly and attentive while not being pushy and answered our questions on the dishes with patience. We had the butter chicken (mild) and a lamb rooshni (medium hot/hot). Both dishes were excellent with the meat melting in the mouth. portion sizes were perfect, enough to feel full but not bloated and the final price was very reasonable considering the quality of the food. We will definitely return when we are next in York.
Apr 13th, 2023

SCAM Do not order from this place if ordering online. I ordered food, the driver didn't deliver the food but claimed it was delivered. The Deliveroo sorted out the issue and compensated me. The shop couldn't care less as long as they got their payment. Well they're not receiving a payment because Deliveroo has cancelled so I won't be made to pay a penny. Disgusting customer service and I won't be ordering again. First time and last time. Complete and utter scam. They didn't even offer to report what the male driver had done to Deliveroo. All I know is the driver is called Adrei I believe and likes to steal peoples food and lie. It's good that my home has CCTV so it shows that he didn't arrive and that I didn't go to the front door. So there's no way he delivered and he's been reported to the app and they're not happy with him and taking it seriously and they've reported it to the correct people. Just be aware if any drivers steal your food, this shop won't give a toss. Ensure you report it immediately to the app so that this Scam of a shop don't receive any payment from you. As why would you pay for something you didn't receive? They didn't even care. I was cut of the phone twice by the shop. Order elsewhere. There are nicer restaurants in York.
Apr 19th, 2023

Rudest disgraceful service I have seen in a long time. Ordered via Deliveroo App which said will be delivered 19:30. The due time was then updated to 20:00. Then another update saying due 20:30. At 20:10 I get a notification saying its been collected and on its way. A very nice Deliveroo driver turned up to advise me he had been allocated my order but when he went to collect it they had given to someone else and I should contact them. Well, when I asked what was going on I was repeatedly told its not their problem. Even though they gave my order to the wrong collection person they still rudely said the order had been delivered. Although I said I did not have it and told them the whole story again they would not listen. Respect to the delivery driver coming to my house to let me know. He also advised he always has issues like this at the Raj. This order was never collected and never received although they will get my money. Absolute rip off scam. Will now dispute and report to my bank. Avoid ordering from here. Plenty of other great Indian food in the area. REPLY TO YOUR RESPONE: None of this is lol! You gave my order to the wrong rider / driver so you have to take some responsibility. Where is your duty of care to ensure the correct order is collected or do you just let anyone walking in off the street grab what ever is there?
Apr 10th, 2023

We had a lovely meal here. Service was good and food tasted fantastic. The portion sizes were really reasonable, especially the chutney tray! Will be back soon.
Apr 8th, 2023