Dr L Macpherson - Dalton Terrace Surgery

Excellent surgery. Staff very supportive and helpful. Considering the challenges faced by the NHS, they have always managed to get us chdcked over when we have needed it. Also the care when I had covid was much appreciated
Dec 20th, 2022

Over the last few months the service I received, was outstanding. From the nurses to the receptionist and Dr Hellis-hollins too.Nothink Was any trouble.Keep up the good work. Thank you all.
Dec 23rd, 2021

Receptionist is sweet and helpful.
Dec 11th, 2021

I'm afraid they're helpless. Not aware of covid proceedings, asking me to "wing" my illness, (asking to keep doing lfd tests when I'm struggling to breathe, then advising to do a PCR, although they're not free anymore -i have asthma too) very dismissive due to my anxiety diagnosis and I've been spoken to with disbelief and rudeness in the past, unable to get my documents and diagnoses from my home country, you can hardly ever find an appointment. Sure there are good intentions and kind people but there's not much they can do. Seems like they're just trying to get rid of you as quickly as they can and you're left suffering alone at home just because they're helpless, understaffed and not properly trained.
Nov 10th, 2021

I decided to leave this review due to negative experience that I had with this place, hopefully this will encourage them to do better. I was first registered at this clinic while I was student at York. After two years when I needed them they said to me I was registered temporary and so I could not get full benefits?!! ITS ONLY NOW THAT I FIGURED OUT - MY RECORDS WHERE NOT UPDATED AND NOW I CANNOT GET VACCINE, i have to wait and have to register at another clinic. They called me and said that they need to register me again - I sent my passport, and guess what they still did not do it. Number 2. Im not sure to whom I spoke via phone, I always treat people with respect but the nurse was rude, and when I said which appointment time is best to me she started lecturing me about my availability and question why I can go to work but can't come to the clinic ? Really? Have a nice day. I hope something will change.
Oct 17th, 2021